PAIA Manual

1 INTRODUCTION

For a copy of our PAIA manual, please contact juan@tx3markets.co.za.

To request access to a record, please email a completed Form 2 (found under Legal Documents on the website) to: juan@tx3markets.co.za. TX3 MARKETS GLOBAL (PTY) LTD will send a response with Form 3 (found under Legal Documents on the website) to confirm the outcome of your request and fees payable.

All references in this Manual are to TX3 MARKETS GLOBAL (PTY) LTD, a company incorporated in South Africa and licensed as an authorised Financial Services Provider by the FSCA under licence number 53180. This Manual does not apply to TX3 MARKETS GLOBAL LTD, incorporated in Saint Lucia, which is a separate legal entity that provides client onboarding, trading execution, and custody of funds.

2 LIST OF ACRONYMS AND ABBREVIATIONS

2.1 "Minister" means Minister of Justice and Correctional Services of the Republic of South Africa;

2.2 "PAIA" means the Promotion of Access to Information Act No. 2 of 2000 (as Amended);

2.3 "POPIA" means the Protection of Personal Information Act No. 4 of 2013;

2.4 "Regulator" means the Information Regulator; and

2.5 "Republic" means the Republic of South Africa.

2 PURPOSE OF THE PAIA MANUAL

2.1 This PAIA Manual serves as a resource to members of the public, providing transparency and clarity regarding the records held by TX3 MARKETS GLOBAL (PTY) LTD (hereinafter referred to as "the Company") in its capacity as an FSCA-licensed intermediary.

2.2 The Manual provides the following functions:

i. It explains which categories of records are maintained by the Company that may be accessed without a formal PAIA request.

ii. It provides guidance on how to submit formal PAIA requests for access to information.

iii. It clarifies which records are accessible under other legislation and the procedures to obtain them.

iv. It identifies the contact details of the Information Officer and Deputy Information Officer of the Company.

v. It outlines whether personal information is processed by the Company, the purposes of such processing, and the categories of data subjects concerned.

vi. It explains the measures in place to protect personal information.

2.3 This Manual applies exclusively to records and information processed by TX3 MARKETS GLOBAL (PTY) LTD as a South African intermediary. It does not extend to information or records held by TX3 MARKETS GLOBAL LTD (Saint Lucia), which are subject to the laws of Saint Lucia and its own regulatory framework.

3 KEY CONTACT DETAILS FOR ACCESS TO INFORMATION OF TX3 MARKETS GLOBAL (PTY) LTD

These contact details are to be used exclusively for matters concerning South African access to information legislation. Requests relating to trading accounts, deposits, withdrawals, or services rendered by TX3 MARKETS GLOBAL LTD (Saint Lucia) must be directed to that entity's channels.

All PAIA and POPIA-related requests directed at TX3 MARKETS GLOBAL (PTY) LTD must be addressed to the Company's designated Information Officer or Deputy Information Officer.

These contact details are to be used exclusively for matters concerning South African access to information legislation. Requests relating to trading accounts, deposits, withdrawals, or services rendered by TX3 MARKETS GLOBAL LTD must be directed to that entity's channels.

4 GUIDE ON HOW WE USE PAIA

4.1 The Information Regulator has published a Guide in terms of section 10(1) of PAIA to assist individuals in exercising their rights under PAIA and POPIA.

4.2 This Guide may be obtained from the Information Regulator at https://www.justice.gov.za/inforeg/ or by request to the Regulator directly.

4.3 A copy of the Guide is available for inspection in English during office hours at the registered office of TX3 MARKETS GLOBAL (PTY) LTD.

5 CATEGORIES OF RECORDS AVAILABLE WITHOUT A FORMAL REQUEST

5.1 The following categories of records are available without the need to submit a PAIA request:

i. Public Affairs: Public product information, media releases.

ii. Marketing: Market information.

iii. Corporate Governance: Policies relevant to intermediary services.

iv. Operations: Communication and contact details.

v. Information Technology: General corporate information and resources.

5.2 For the avoidance of doubt, this does not include client trading or account-related records, which are held and maintained by TX3 MARKETS GLOBAL LTD.

6 LEGISLATION APPLICABLE TO TX3 MARKETS GLOBAL (PTY) LTD

7 SUBJECTS AND CATEGORIES OF RECORDS HELD

7.1 The Company maintains the following records relevant to its intermediary functions:

i. Strategic Documents: Annual reports, strategic plans, annual performance plans.

ii. Human Resources: Policies and procedures, advertised posts, employee records.

iii. Compliance and Governance: FSCA correspondence, FICA compliance records, intermediary agreements.

7.2 Trading, custody, deposit, and withdrawal records are expressly excluded from this list, as they are maintained by TX3 MARKETS GLOBAL Ltd

8 PROCESSING OF PERSONAL INFORMATION

8.1 PURPOSE OF PROCESSING PERSONAL INFORMATION

TX3 MARKETS GLOBAL (PTY) LTD processes personal information solely to comply with its obligations under FAIS, FICA, POPIA, and related South African legislation. This includes verifying representatives and affiliates, ensuring compliance with intermediary requirements, and monitoring for potential misconduct within its regulated role. The Company does not process personal information relating to client account opening, custody of funds, or trading activity, as these functions are performed by TX3 MARKETS GLOBAL LTD.

8.2 CATEGORIES OF DATA SUBJECTS

The following categories of data subjects apply:

i. Customers and Clients (South African intermediated relationships only): name, contact details, identification number, and referral records.

ii. Service Providers: names, registration numbers, addresses, and financial details.

iii. Employees: personal details, qualifications, demographic information.

8.3 RECIPIENTS OF PERSONAL INFORMATION

8.3.1 The Company may disclose personal information to:

i. The South African Police Service, for criminal background checks.

ii. The South African Qualifications Authority, for verification of qualifications.

iii. Credit bureaus, for credit and payment history checks.

8.3.2 Such disclosures are limited to the Company's obligations as an FSCA-regulated intermediary.

8.4 SECURITY MEASURES

The Company implements appropriate technical and organisational measures, including data encryption, secure access protocols, antivirus and anti-malware protections, and restricted access to confidential records, in order to safeguard the confidentiality, integrity, and availability of information under its control.

9 AVAILABILITY OF THE MANUAL

This Manual is available in the following locations:

i. On the Company's website; and/or

ii. From the Compliance Department upon request.

10 UPDATES AND AMENDMENTS

The Compliance Department of TX3 MARKETS GLOBAL (PTY) LTD shall review this Manual annually, or more frequently if required by legislative or organisational changes. Amendments will be made promptly where necessary to ensure continued compliance with South African law and best practice.